Frequently Asked Questions

Find quick answers to the most common questions about CSV Studio.

General Questions

What is CSV Studio?
CSV Studio is a browser-based tool that converts CSV and Excel files into professional PDF reports, dashboards, and document layouts. It is designed for professionals who need quick, reliable document generation without complex software.
Do I need an account to use CSV Studio?
No, CSV Studio does not require an account. You can upload files, generate reports, and make payments without creating an account. Your data is processed temporarily and then deleted.
What file formats do you support?
We support both CSV and Excel (.xlsx, .xls) files. For CSV, we auto-detect the delimiter (comma, semicolon, tab, or pipe). The maximum file size is 25 MB.

Payments & Billing

How much does the service cost?
Our free tool (Convert) is completely free. Premium reports like the Sales Dashboard and Accounting Report are $2.99 per report. You pay only when you generate a report.
What payment methods do you accept?
We accept payments through PayPal, which supports major credit cards and PayPal balance.
How do I get an invoice?
An invoice is automatically sent to your email after a successful payment through PayPal. If you need an additional copy, please contact us at contact@excel-pdf.com.
What is your refund policy?
We offer a full refund if our service fails to generate your report due to a technical issue on our end. Other refund requests are reviewed on a case-by-case basis. Please read our full Terms & Refund Policy for details.

Technical Questions

Where are my files processed?
Files are processed entirely in your browser or temporarily on our secure servers. They are permanently deleted immediately after the report is generated. We do not store or share your data.
Is my data secure?
Yes, your data is secure. We do not store, share, or sell your uploaded files. All payments are handled securely through PayPal, and we never see your payment details.
Can I use CSV Studio on my phone or tablet?
Yes, CSV Studio is fully responsive and works on all devices – desktop, tablet, and mobile. You can upload files and generate reports from any device with a browser.
What should I do if I encounter a problem?
If you experience any issues, please check our Terms & Refund Policy for common cases. For further assistance, contact us at contact@excel-pdf.com and we will help you as quickly as possible.